Many of our clients have complained that our original collaboration model was too liberal and posed unacceptable risks of effective collaboration in their organisation. We are still struggling to work out how they identified that.
However since the launch of Vault, CollabSystem is the global leader in high security collaboration platforms. As a result we have updated our collaboration model to reflect client demands.
The new model focuses on the core demands of effective collaboration platforms for senior executives, corporate comms, HR and IT Security. Based around four simple verbs, this model delivers risk free effective collaboration for any organisation. The phases of the model are:
- Monitor: it is essential that every single conversation and action on the network is reviewed for risk. Data must be captured on all platform activity. Monitoring is the basis for effective punishment and deterrence. Importantly heavy monitoring will enable the creation of creepy compliance oriented gamification.
- Delete: the next phase after Monitoring is Deletion. As a network matured and conversation volumes increase, it is important to maintain a chilling volume of message deletion. In addition to deleting any messages containing blacklisted words, banned topics, reference to business information, client details, competitive intelligence, IP, documents, gossip, negative tone, comments about executives, strategy or major change initiatives, we recommend deletion of random messages as a reminder of the power of compliance.
- Exclude: the next phase of maturity is to begin to boot users who have violated the policies had excessive number of messages deleted or who seem to be enjoying collaboration too much. Get them off the network and back to work.
- Deny: the final maturity phase is Denial. Not every network comes with Vault’s level of security. However we recommend a complex 4-factor identification model as the final phase of platform maturity. At this point, when your users will have beaten the restrictions and still are collaborating effectively you can deny them access to the platform with a complex security requirement that nobody can satisfy.
The power of this heavy handed model of collaboration is that it helps set a strategy for collaboration in your organisation and also guides your teams on what to do with your collaboration network. Also this highly restrictive approach means people will likely not use your system, enabling you to save costs in the long run. With the CollabSystem Enterprise Collaboration Model you can be sure your employees will be effectively collaborating on a WhatsApp chat group somewhere beyond your control.
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